Old Mutual is recruiting for 2023 Trainee Administrators Programme

Old Mutual South Africa is recruiting and inviting applications for the 2023 Trainee Administrators Programme.






Closing Date: 10 April 2023

This is a 6-month fixed term contract employment.

Locations:

• East London

• Pinelands

• Johannesburg

• Nelspruit

• Middelburg – Mpumalanga

• Durban

• Port Elizabeth

• Bloemfontein

• Cape Town 

Job description

This role responds to administrative requirements in accordance with SLA parameters in a processing environment as well as contact centre.

The incumbent is individually accountable for achieving results through their efforts with support, coaching, and direct supervision efforts.

SPECIFIC KEY RESULT AREAS:

• Follows only those standardized processes that have been trained/coached in to provide administrative support.

• Provides an indirect service to customers.

• Delivers daily production standards as determined by the team leader.

• Responds to immediate requirements within the procedure.

• Uses standard administrative techniques to coordinate own work.

• Learner to Moderate level of technical knowledge.

• Limited multi-skilling across products and process relevant to the business area.

Personal Effectiveness

• Accepts and lives the company values.

• Accountable for service delivery through own efforts.

• Collaborates effectively with others to achieve personal results.

• Individually accountable for managing own time, tasks, and output quality for periods of 1 day to a maximum of 3 months.

• Makes increased contributions by broadening individual skills.

Quality Assurance

• Adheres to service and quality standards

Requirements: Skills, Qualifications, and Experience required:-

• Matric or equivalent NQF qualification

• Proof of current registration with a recognized Tertiary Institution

• Computer literacy with knowledge of MS Office: Word, Excel, and Outlook

• Ability to prioritize work

• Ability to work

• Strong communication and interpersonal skills, both written and verbal

• Work effectively with colleagues and clients to accomplish team goals

Competencies

• Initiating Action

• Information Monitoring

• Technical Knowledge

• Planning & Organising

• Team Orientation

• Ownership

Additional Requirements

Students must be part-time and correspondence students

Must not be in their final year

Candidates should be available to work the following shifts:
Working days Mon- Fri: 8 am – 4 pm or 4 pm to 7 pm.

Saturday: 8 am- 13h00 or 12h00- 17h00

Skills: Communication, Interpersonal Communication, Office Administration, Results-Oriented, Service Delivery

Education: Matriculation Certificate (Matric) 



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