TSEBO GROUP : IT GRADUATE IN TRAINING INTERNSHIP 2023
TSEBO GROUP: IT GRADUATE IN TRAINING INTERNSHIP 2023
Closing Date: 2023/05/18
Reference Number:TSE230511-4
Job Title: IT Graduate in Training
Location: Gauteng
About Us
The role will provide the successful graduate the opportunity to gain experience as first-line support of Systems and Applications. The graduate will gain exposure to the inner workings of a growing multinational. The Tsebo Solutions Academy will ensure the successful Graduate in Training has a comprehensive program where they will undergo relevant work experience, to enhance their skills and knowledge under the guidance of experienced IT professionals within the Tsebo Solutions Group IT Team.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk, and complexities together with increased quality, efficiency, and productivity. We specialize in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our client’s needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
A comprehensive Internship Programme will be designed in line with the Senior IT manager and will be focused on Applications Support. The main responsibilities will include but not be limited to the following:
1. First Line Support of IT Applications
2. Escalate and follow up calls with 2nd line support
3. Escalate and follow up calls with Partners
4. Monitor and manage IT Applications Service Desk
5. Assist in periodic reporting on Application Calls
A monthly stipend will be offered to the graduate.
The successful graduate must be able to make a minimum commitment of 5 days a week during the duration of the programme during Business hours.
Skills and Competencies
Strong analytical
Problem-solving
Communication skills
Delivering results
Managing deadlines within tight Timelines
Ability to work collaboratively across multiple teams
Qualifications
Preference will be given to recently qualified graduates with a Tertiary Degree with a strong focus on informatics, business intelligence, and data science in their IT qualification
Must be able to commute and work in the Tsebo Office Park in Sandton
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