Signature Cosmetics: Shop Assistant

Signature Cosmetics: Shop Assistant





Closing Date: 29 June 2023

Location: Mbombela, Mpumalanga

Business Unit: NELSPRUIT PLAZA


Job functional area: Sales



Job Description

Responsibilities 

  • Provide guidance, supervision and set an example for the team
  • Develop and guide team members in selling techniques, product knowledge, operational standards, customer service, and visual merchandising standards
  • Ensure the store is staffed according to agreed staffing schedules based on business requirements
  • Create a welcoming, inspirational, and personalized experience for all customers
  • Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
  • Ensure visual merchandising standards create a beautiful store experience
  • Maintain a clean, neat, tidy, and fully replenished sales floor
  • Ensure stock levels, stock losses, and shrinkage are effectively managed
  • Ensure all products are correctly priced with relevant Price stickers and /or signage
  • Ensure that stock take and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
  • Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
  • Ensure all store standards and operations policies and procedures are adhered to
  • Effective execution of all operational activities within the store

Requirements 
  • A matric, grade 12, or equivalent certificate
  • A minimum of two years of experience supervising a small team in a retail store
  • A passion for cosmetics, retail, and customer service
  • Knowledge of beauty and skincare products
  • Strong customer service orientation
  • A strong work ethic and hands-on attitude
  • Sound leadership skills
  • Ability to work a flexible schedule to meet operational needs
  • Ability to schedule staff rota and manage attendance
  • Ability to plan and prioritize tasks
  • Basic proficiency with email and Excel
  • Good communication skills
  • Ability to remain calm and pleasant in pressurised situations
  • Ability to stand for long periods
  • Ability to demonstrate and promote products
  • Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more


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