South African Revenue Service (SARS ) : Customs Cadets: Graduate Trainee Programme 2023

South African Revenue Service ( SARS ): Customs Cadets: Graduate Trainee Programme 2023




Location: Gauteng North, Gauteng South, KwaZulu Natal, and Western Cape

Advert Closing Date: 2023/08/11

Position Reports to Manager Learning and Development

About the Position

SARS has established the Customs Cadet Programme that seeks to recruit and place successful Cadets as Customs Officers of the future. Through a blended learning approach over up to 12 months, the Customs Cadet will be trained on the various fundamentals of Customs. The program includes on-the-job training, mentoring, and structured learning opportunities to equip graduates with the skills necessary to become competent Customs Officers.

 

Job Purpose

To obtain integrated learning that combines theory with practical experience by completing a one-year structured development programme to enable delivery in allocated areas of work, under supervision and guidance.

Education and Experience

Minimum Qualification & Experience Required

Post matric qualification (Degree or higher), in Audit, Data Analytics, Policing/Criminology, Statistical Analysis, Customs or Trade, Shipping and Logistics, Transport and Logistics, Logistics Management, Logistics and Supply Chain Management, Economics, Maritime Studies, or Business Studies.
No experience is required to be eligible for participation in the graduate trainee program.
 

Job Outputs:

Process

Assist in performing operational functions in the area of responsibility and updating information on systems where necessary.
Identify and resolve basic queries timeously, apply discretion in line with process guidelines provided, and escalate unresolved problems.
Take accountability for the delivery of contracted work outputs within agreed parameters, quality standards, and targets.
Follow and adhere to individual learner activity manuals for the division or business unit.
Develop and maintain productive working relationships with peers, SARS role players, and third parties to achieve predefined objectives.
Communication of transactional outputs and queries in the area of work according to policies and quality requirements.
Contribute to the development & improvement of area-specific standards, procedures, and processes to ensure continued quality and service improvement.
Contribute to the successful implementation of change initiatives by providing support in the area of work.
Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
Draw on your knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
Effectively plan and schedule own activities to continuously improve quality and service delivery in the area of work.
Report on transactional and process activities within set guidelines to provide timely information for decision making


Governance

  • Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements and report on deviations & discrepancies.
  • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

 

People           

  • Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
  • Drive own performance and development to achieve and improve work outputs in line with required response time, quality, and service delivery standards.

 

Finance                      

  • Adhere to specified policies, standards, legislation, and procedures to prevent wastage of resources, unauthorised expenditure wasteful expenditure, and report violations.

 

Client             

  • Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick, and error-free.
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service

Competencies

  • Drive for Results                     
  • Fairness and Transparency                
  • Accountability
  • Conceptual Ability                  
  • Honesty and Integrity            
  • Trust               
  • Respect          
  • Honesty and Integrity                        
  • Attention to Detail                 
  • Building Sustainability            

 

Compliance Competency

Grade of Clearance: Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.



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