Nedbank : Client Services Consultant
Nedbank: Client Services Consultant Location : Pretoria Closing date: Not Specified Job Purpose To provide administrative services to clients by attending to traactional, lending and investment needs to achieve Nedbanks' strategic focus to become a client-centric bank. Job Responsibilities Build relationships with clients to gain an understanding of their needs by providing service in line with Nedbank standards. Collaborate with internal customers by building relationships to improve customer service delivery and productivity. Compile client information complying with standards; policies and procedures before submission to Operations for vetting. Monitor internal processes by reporting on the effectiveness thereof. Provide feedback to internal stakeholders by meeting internal Service Level Agreements requirements. Utilize resources by adhering to Nedbank policies; procedures and standards. Manage risk by protecting client confidentiality through compliance...